Lately I've been thinking much more about how to take my Agency to the next level. Those of you that read this blog, as sporadic as it is, know me to be a fairly honest and fun guy. I try to include those characteristics into my business as well. However, after attending some meetings recently, I've noticed that the fun has turned into something...well, less fun. I've gotten myself mired into the details. I've worried about things that are not in my control. I've lost sight of why I chose to enter this great career...providing an experience while helping people realize the risks of everyday life and to realize their dreams.
I went to a restaurant awhile ago and I still remember vividly the attention to detail the staff showed. I had my car washed at a local car wash and I was blown away by the level of detail that my car received. These two simple examples were not about great service, they were truly an experience. I went away from those businesses and knew that there was a level of excellence that the owners wanted to show their customers. That business owner understood what his or her customers wanted. Sure, great food or a clean car was the ultimate goal...but the steps to get to that goal was what I remembered the most.
Have you experienced something that just blew your mind, made you walk away and think...wow, what an experience?
Leave a comment and let's talk about experiences.
